Refund & Cancellation Policy

Last updated: 19 August 2026

Free trial (first 5 days)

The first 5 days after signup are free. No monthly charge is made during the trial. Razorpay may authorise a small refundable amount (up to ₹5) to set up the UPI or card mandate — this is automatically reversed within 2–3 business days.

If you cancel any time during the trial, you are not charged the ₹555 monthly fee.

Cancelling your subscription

You can cancel at any time in one of two ways:

• Email us at preity.o@gmail.com from the same email you used at signup, with the subject "Cancel BabaSays". We confirm within 24 hours.
• Revoke the UPI Autopay mandate from your UPI app (GPay, PhonePe, Paytm etc.) or the card mandate from your bank/Razorpay portal. This stops all future charges immediately.

After cancellation you will continue to receive daily briefs until the end of the billing cycle you already paid for; no new charge will follow.

Refunds after a charge has been made

Because BabaSays is a personalised daily digital service, once a monthly cycle has started and briefs have been generated and delivered, that month's payment is generally non-refundable. Exceptions:

• Accidental duplicate charge: full refund within 7 business days.
• Charge made after a confirmed cancellation: full refund within 7 business days.
• Non-delivery due to our failure (server issues, dispatch failures on our side) for a majority of the days in that cycle: pro-rata refund for the affected days.
• Genuine hardship or dispute: reviewed case by case in good faith. Reach out and explain the situation.

How refunds are made

Approved refunds are processed back to the original payment method via Razorpay. UPI: 3–5 business days. Cards: 5–7 business days. Wallets: 1–2 business days.

Chargebacks

If you have a concern, please write to us first — we resolve almost every case quickly. Filing a chargeback with your bank before contacting us may delay resolution because of the mandatory dispute-response process.

Contact

Refund and cancellation requests: preity.o@gmail.com. Full contact details on the Contact page.